Tips for Choosing the Most Suitable Nursing/Healthcare Recruitment Agency: How to Find the Best Fit for Your Needs

Finding the right nursing position can be a daunting task, especially with the vast array of opportunities available in the healthcare industry. Many nurses turn to nursing recruitment agencies to simplify the job search process and secure their ideal position. These agencies specialise in connecting nurses with healthcare facilities in need of their skills and expertise. However, not all nursing recruitment agencies are created equal, and choosing the right one is crucial for a successful and satisfying career. Here are some essential factors to consider when selecting a nursing/healthcare recruitment agency.

1. Reputation and Experience

One of the first things you should research is the reputation and experience of the nursing/healthcare agency. Look for agencies with a solid track record of successfully placing nurses in positions that match their qualifications and preferences. Check online reviews and testimonials from other nurses who have used the agency’s services. An agency with a good reputation is more likely to have established relationships with reputable healthcare facilities, which can increase your chances of landing a desirable job.

2. Specialisation

Consider the agency’s area of specialization. Some nursing/healthcare agencies cater to a broad range of nursing specialties, while others focus on specific areas like critical care, paediatrics, oncology, or geriatrics.  If you have a particular nursing specialty or interest in mind, choosing an agency that specializes in that area can provide better job opportunities and a more tailored job search experience.

3. Job Opportunities

Assess the agency’s portfolio of job opportunities. A reputable agency should have a diverse range of job openings in various healthcare settings, including hospitals, clinics, nursing homes, and home care. Additionally, check if the agency offers both temporary and permanent positions to accommodate your preferences.

4. Licensing and Certification

Ensure that the nursing recruitment agency complies with all necessary licensing and certification requirements. In South Africa, all agencies must be registered with the Department of Employment and Labour as a Private Employment Agency. Legitimate agencies will have appropriate permits and certifications to operate legally. This step helps protect you from potential scams and ensures that you are dealing with a reputable organization.

All agencies are to make provision for leave being Annual, Sick and Family Responsibility leave.

5. Support and Benefits

Find out what kind of support the agency provides to nurses throughout the recruitment process and beyond. A good agency should help with CV preparation, interview coaching, and advice on navigating the employment market. Additionally, inquire about the benefits they offer to their nurses, such as medical malpractise insurance, retirement plans, uniform discounts and continuing education opportunities.

6. Transparency

Effective communication is vital when working with a nursing recruitment agency. Ensure that the agency is responsive and readily available to address your queries and concerns. Transparent and open communication will help you stay informed about potential job opportunities, interview schedules, and any updates during the onboarding process.

7. Cost and Fees

Be aware of any costs or fees associated with the agency’s services. Reputable nursing recruitment agencies typically do not charge nurses for job placement. Be cautious of agencies that ask for payment from job seekers as this could be a red flag.

8. Ethical Practices

Choose an agency that upholds ethical practices and treats nurses with respect and professionalism. A reputable agency should prioritize your best interests and strive to find job matches that align with your skills, preferences, and career goals.

9. Geographical Coverage

Consider the agency’s geographical coverage. Some agencies operate locally, while others have a broader regional or national reach. If you are open to relocating, a nationwide agency might offer more job opportunities in different locations.

10. Feedback from Current and Former Agency Nurses

Reach out to current or former nurses who have worked with the agency to gain insights into their experiences. Ask about the agency’s level of support, the quality of job placements, and any other relevant information.


Choosing the right healthcare staffing agency is crucial to ensure the success of your recruitment efforts. By understanding your needs, checking the agency’s reputation and experience and reviewing the agency’s contract, enables you to make an informed decision that will benefit your career in the long run.

If you are looking for some of the leading agencies in South Africa, AHASA is here for you. AHASA is an association for nursing /healthcare recruitment agencies in South Africa.

Agencies who have membership of AHASA, must conduct their business in a professional, legal and ethical way.  Find a list of our members today https://ahasa.org/ahasa-members-list/


This article is proudly brought to you by AHASA Editor | 30 June 202