CPD Webinar: Incident Investigation and Reporting for Healthcare Facilities
2026-03-05 11:00 - 12:00 (Africa/Johannesburg) | Ahasa Webinar Series 2026, South Africa
CPD Webinar: Incident Investigation and Reporting for Healthcare Facilities
Join us for an essential CPD workshop covering inquests and investigations involving patient slips and trips, post-operative complications, managing patient complaints during admission as well as post-discharge and effective incident reporting.
Date: 5 March 2026
Time: 11:00 -12:00pm
COMPLIMENTARY
1 CPD Ethics Point *Must be in attendance for full hour to receive certificate
Who should attend? This session is for all healthcare professionals, including nurses, nurse educators, clinical managers, and anyone involved in patient care, clinical governance, and professional practice.
THIS WEBINAR IS BROUGHT TO YOU BY MCD BROKERS AND GENOA UNDERWRITING

Sell Smarter, Not Harder: Consultative Sales for Healthcare Recruitment Agencies
2026-03-13 12:00 - 13:00 | Ahasa Webinar Series 2026, South Africa
Sell Smarter, Not Harder:
Consultative Sales for Healthcare Recruitment Agencies
In a competitive market where clients increasingly treat recruitment as a commodity, the agencies that thrive are those that lead with value not price.
This practical, high-impact one-hour session, presented by Natalie Singer of Global Business Solutions, is designed specifically for healthcare agency owners and their consultants.
You’ll walk away with immediately actionable strategies to shift from transactional supplier to trusted partner, build deeper client loyalty and protect your margins without working harder. Whether you’re looking to retain your best clients, win new ones, or simply have better conversations about your fees, this session is for you.
What we’ll cover:

Why clients choose price over value and how to change that
Building trust and credibility that keeps clients coming back
Simple, practical ways to add value and differentiate your agency
How to move your best clients up the loyalty ladder

Who should attend? Agency Owners, Sales, Marketing & HR Team
This session is for you if you want more repeat business, stronger client relationships, and the confidence to defend your fees.
Date: Friday, 13 March 2026
Time: 12:00-13:00
Register via Zoom (link below)
Complimentary for all AHASA members

Triapartite Relationships: Agency – Worker – Client Drafting Compliant Employment Contracts for Agencies
2026-05-14 12:00 - 13:00 | Ahasa Webinar Series 2026, South Africa
Triapartite Relationships:
Agency – Worker – Client
Drafting Compliant Employment Contracts for Agencies
In the evolving Temporary Employment Services environment, understanding and managing the tripartite relationship between agency, worker and client is critical to protecting your business and remaining compliant.
This practical, high-impact one-hour session, presented by Danielle Statham, is designed specifically for healthcare agency owners and HR professionals navigating the legal and operational complexities of labour broking and placements.
You’ll walk away with practical, immediately actionable guidance on drafting compliant contracts and policies, managing legal risks and strengthening your agency’s compliance framework. Whether you are reviewing existing documentation or building more robust processes for your business, this session is for you.
What we’ll cover:

Understanding the legal dynamics of the tripartite relationship
Key compliance risks in Temporary Employment Services
Drafting enforceable agreements and internal policies
Managing joint liability and protecting your agency
Aligning contracts with current South African labour legislation

Who should attend?
Agency Owners, HR Managers & Operational Teams
This session is for you if you want stronger compliance practices, reduced legal risk and greater confidence in your agency documentation.
Date: Thursday, 14 May 2026
Time: 12:00-13:00
Contact info@ahasa.org for more information.
Complimentary for all AHASA members

APSO Conference 2026 (in collaboration with AHASA and TESD)
2026-06-23 09:00 - 16:00
AHASA invites healthcare staffing and recruitment professionals to attend the APSO Conference 2026, a sector-focused event bringing together industry stakeholders to engage on practical operational, compliance and workforce challenges within the staffing environment.
Event details:
Date: 23 June 2026
Venue: NH Hotel, 138 Rivonia Road, Sandton
Time: 09:00 – 16:00

This year’s programme has been shaped by member and industry feedback, with a strong focus on real-world application and sector-specific discussion. Delegates will be able to tailor their experience by selecting 3 of 12 interactive breakaway sessions aligned to their business priorities.
A key focus for the healthcare sector will be the dedicated AHASA breakaway session:
“Building a Healthcare Business That Lasts – Standards, Risk and Accountability in South African Healthcare Recruitment” Presented by Penny Streeter OBE
Healthcare recruitment is not simply a staffing business — it is a risk management business. Every nurse placed in a clinical environment represents a decision with real consequences for patients, facilities and the agencies involved.
In this session, Penny Streeter OBE draws on thirty years of building and running healthcare staffing operations across South Africa and the United Kingdom to examine what actually goes wrong in healthcare placements, why the sector continues to underinvest in compliance, and how the agencies that will still be operating in a decade are building their businesses differently.
Frank, practical and grounded in lived experience, this session is for any agency owner or manager who wants to understand what sustainable looks like and what it costs to get there.
Speaker Bio
Penny Streeter OBE is the Founder and CEO of A24 Group, an international business spanning healthcare staffing across South Africa, the United Kingdom, Australia and the United States, alongside luxury hospitality and wine estates in the Western Cape and West Sussex.
Penny founded A24 Group over 30 years ago and has built it into one of the most respected healthcare staffing organisations operating across multiple regulatory environments. She has navigated NHS frameworks, TES legislation and international compliance requirements across jurisdictions simultaneously — and remains hands-on in the leadership of her UK, South African and international businesses.
She was awarded an OBE for services to business and is one of the few voices in this sector who speaks from decades of operational reality rather than theory.
Here is link to Penny’s page: https://www.pennystreeter.net/my-story

Who should attend the healthcare breakaway session?
Healthcare recruitment agency owners, staffing business leaders, compliance managers, HR professionals and operational teams working within healthcare placement and temporary employment services.
AHASA members have access to member rates. Early bird pricing ends on 31 May 2026.
For bookings and further information, please visit the APSO website.
https://apso.org.za/shop/?page_id=2126

Sell Smarter, Not Harder! Consultative Sales for Healthcare Recruitment Agencies
2026-07-09 09:00 - 12:00 | Venue: Online Session
In today’s highly competitive healthcare staffing market, being “just another agency” is no longer enough. Agencies are under increasing pressure to grow revenue while avoiding price-driven competition.
This practical 3-hour online workshop is designed specifically for nursing, care, and healthcare staffing agencies looking to strengthen their business development approach, improve client engagement, and build long-term, value-based relationships.

What you will learn:
This facilitator-led, interactive session includes practical examples and guided exercises to help you:

Identify and prioritise ideal healthcare client segments and growth opportunities
Develop stronger value propositions that move conversations beyond price
Apply a structured consultative selling approach to client interactions
Build client loyalty through improved relationship and retention strategies

Your toolkit:
Each attendee will receive a set of practical, ready-to-use templates and planning tools, including:

Ideal client and offer mapping template
Feature-to-benefit translation guide
Value proposition and messaging framework
Consultative call planning sheet
Client relationship and engagement (“keeping in touch”) planner
90-day action plan with prioritisation matrix

Event details:
Date: 09 July 2026
Time: 09:00 – 12:00
Duration: 3 hours (online workshop)
Facilitator: Natalie Singer

Cost: R850 (AHASA Members) | R1200 (Non-Members)
Group bookings available on request

Booking: Please complete the registration form and return it to support@ahasa.org to secure your seat. Zoom link and joining details will be shared upon confirmation of registration.
This follows a strong member feedback request for more depth following our previous 1-hour training session, which received positive engagement. This extended workshop builds on that session with a deeper, more practical focus on implementation.
This is a working session, not theory — focused on sharpening positioning, improving client conversations, and supporting sustainable growth for healthcare staffing businesses.

DOWNLOAD REGISTRATION FORM HERE: https://ahasa.org/wp-content/uploads/2026/05/Registration-Form.pdf
